Phone repair ticketing. No Wi-Fi required.
Log the device and print the receipt on the Windows PC at your counter, then send the customer a link to track their repair.
- No account to create
- No app for your customer to install
- Tickets stay on your PC
Tickets, receipts, and a link for the customer.
PhoneDesk covers intake, status and handover. It is not an inventory, accounting or payroll system, and does not try to be.
Works offline
Tickets are stored on the PC itself. Intake, editing and printing work with no connection; tracking pages update once the machine is online again.
Tracking links
Every ticket gets a public page showing its current stage. Customers check it themselves rather than calling the shop for an update.
Printing
One click sends the receipt to the standard Windows print dialog, carrying the ticket number, device, problem and a QR code to the tracking page.
What the customer sees.
They scan the QR code on the receipt, or you send them the link. The page shows the stage, the device and the date it came in.
Want a proper look? Open a live tracking page →
Available on Windows.
A single installer on the Windows machine at your counter. No server, and no database to configure.
The tracking page is just a web page. It opens in any browser on any phone, iPhone or Android. Customers install nothing and create no account.
Free while it's in beta.
A couple of shops are running it day to day. The beta is open to anyone, and nothing is charged until it ends.
All features, no card required. The beta is a separate build: when it ends it stops, and you install the full version to carry on. Your tickets are a file on your PC either way.
— days leftOne shop, one PC, all features.
Get the app.
One installer, and no account to create. Free to use through October 24.